Frequently asked questions
Check out the most common questions about Netcomment.net below.
Frequent questions
What is Netcomment.net
Netcomment.net is a service that has been in use for over 20 years, enabling clear and fast commenting and approval of visual material. The service facilitates communication and project management.
How does the service work?
The user uploads the material for review, sets the schedule, selects reviewers, and defines their permissions. Reviewers can then give feedback and either approve or reject the content. All project details are saved in one central place.
Who can use Netcomment.net?
The service is ideal for anyone who needs a clear and efficient workflow for reviewing and approving materials. Typical users include advertising agencies, marketing teams, retailers, architectural offices, and construction companies — in fact, any organization where creating PDFs, images, or videos requires feedback and approval from several people.
Can you try the service for free?
Absolutely. Enjoy a free 14-day trial with full access to all Netcomment.net features — no strings attached.
How can I reach out to customer support?
Reach our customer support team by calling 020 7491 449 (monday-friday: 9.30 – 15.30) or by emailing to info@kommentoi.com.
File management & commenting
What file formats are supported
Adobe PDF is the most commonly used format, but the system also supports images and videos:
Documents: .pdf
Images: .jpg, .png
Videos: .mp4, .mov, .wmv, .avi, .flv
You can also attach additional files to projects, such as Microsoft Word documents.
Does Netcomment.net support video commenting?
Yes! Our service supports .mp4-, .mov-, .wmv-, .avi- and .flv-formats.
Is Netcomment.net mobile friendly?
Being browser-based, Netcomment.net works across platforms, including mobile phones and tablets.
How can I start a new project in Netcomment.net
Sign in, click “Start a new project,” upload the file you want feedback on, and set up the project details — including schedule and participants.
How can I invite new users to my project?
When setting up a project, you can add participants from your contact list or create new ones. Each participant can be assigned a role — either as a commenter or a viewer — at both the project and page level. You can also hide pages from users who don’t need to review or approve every part of the project.
Project management & permissions
How do I follow the status of the commenting process in a project?
The project list shows you the status of your projects and how feedback is progressing. Intuitive symbols give you a quick snapshot of the overall review process.
Can users have different roles within a project?
Yes, you can easily set permissions for every project participant, including who provides feedback, on which content, and within what timeline.
Can I review past project versions and their comments?
The “Versions” section gives you access to previous project versions and related feedback — helping you keep track of every correction.
Is there an archiving option in Netcomment.net?
Yes, you can store completed projects in the archive, keeping them available for future reference.
How can I filter and search projects?
In the project view, projects can be filtered by:
Name
Client
Owner
Job number
Project number
Date sent
Deadline
Additionally, you can search projects directly by their name.
User settings and security
How do I update my personal settings, like password or language preferences?
Sign in and navigate to the “My Page” section, where you can update your details, change your password, set your time zone, and select your preferred interface language.
What languages are available+
Netcomment.net is available in English and Finnish
What do I do if I forget my password?
On the login page, click the “Forgot password” link to receive a new password by email.
In what ways does the service help minimize mistakes?
By centralizing real-time feedback, the service keeps all stakeholders informed and aligned throughout the project.
How does the service improve the flow of information?
All project information in one place: comments, versions, and schedules — for clearer tracking and fewer mistakes.
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Didn’t find the answer you were looking for? Get in touch with our support team:
or 020 7491 44